Clarence-Rockland Family Health Team
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Mental health

We offer short-term mental health services. These may start with group information sessions on various topics such as stress management, sleep management and motivation and energy. Individual services from 1 to 10 sessions, can be offered according to eligibility criteria.

The mental health team includes professionals such as social workers and psychologists.

Our services

The mental health services offered by the CRFHT are available to patients who are 16+ and registered at the clinic only. If you wish to receive services, you must make the request yourself.

Please note that we have waiting lists and we do not offer crisis or emergency services. Waiting times vary depending on the season and the number of requests received.

If you are not registered at the clinic and are looking for mental health services, please see the Services in the Community section below.

If you believe you would benefit from mental health services, please discuss this with your family doctor. You will need to complete a short questionnaire and drop it off at the clinic reception desk.

You can also self refer by printing and completing the following questionnaire.

After you have completed the questionnaire and dropped it off at the clinic reception desk, we will contact you for a short phone interview. This call takes around 15 to 30 minutes. You can expect to receive a call within the week after you drop off the questionnaire.

The main purpose of the phone interview is to identify your needs so that you can be directed to the appropriate services for your current situation. After the call, we will advise you on the best services for your situation. The services recommended to you may be offered by our mental health team, or you may be referred to external services in the community.

If you are eligible for individual services by the clinic's mental health team professionals, someone will contact you to set up an appointment.

At the first appointment, we will ask you to describe the problems you are dealing with and provide us with some details about your personal history. Measurement tools such as questionnaires may also be used to help the clinician identify your particular challenges. It may take one or more sessions to gather this information. We will also help you set goals and identify the ways in which therapy will help you achieve them.

When to access these services?

We all go through difficult times or face challenges that are hard to overcome. Often in these situations we get the support we need from those close to us – family, friends and workmates. But sometimes, that support isn’t enough to get us through a complex situation. When your distress is not improving and is interfering with your quality of life, or your usual resources are not enough, professional help may be necessary.

There is no ideal time to seek these services. Sometimes there may be an urgent need to do so, for example:

  • When you are no longer able to carry out your daily activities;

  • When you are having problems in your interpersonal relationships;

  • When you are having trouble overcoming a hardship or trauma;

  • When your sleep is being affected;

  • When life no longer has meaning and you have no hope that things will change.

Our information sessions

Information sessions are free and offered in one session (per subject) that take about 90 to 120 minutes. They are offered in small groups, either in English or in French. During these meetings, the presenter will provide general information and a variety of techniques and strategies for better managing the problems related to the topic discussed. Although we encourage participants to ask questions and be active during the sessions, you are not at all required to discuss your personal experiences.

To register for one of our information sessions, please call the clinic at 613-446-7677, ext. 5.

Below is a brief description of our sessions.

The purpose of this information session is to help participants understand and recognize a drop in motivation, energy or mood. The information presented will help you identify possible causes, and the thoughts and behaviours that may make them continue or deteriorate. Strategies for better managing drops in motivation, energy and mood will be discussed.

  • Length: One 90-minute session.
  • Referral: Self-referral accepted.

 

Information session to help you increase your knowledge and feeling of control over your sleep.
The information presented may help dispel the most common myths and misconceptions, allow you to recognize behaviours that have a negative impact on your sleep, and offer alternative strategies.

  • Length: One 90-minute session.
  • Referral: Self-referral accepted.

 

This information session is designed to increase your knowledge of stress management.
The information presented will help you identify the signs of stress as well as anxiety, and the types of thoughts and behaviors associated with them.
You'll also have the opportunity to learn practical tools to better manage symptoms and concerns, and increase your confidence in your ability to cope with stress and anxiety.

  • Length: One 90-minute session.
  • Referral: Self-referral accepted.

 

The purpose of this information session for parents is to help them better understand their child's anxiety by identifying its causes, signs of anxiety, and maintenance factors.
The information presented will provide you with practical tools and strategies that will increase your confidence in your ability to help your child manage anxiety.

  • Length: One 2-hour session.
  • Referral: Self-referral accepted.

The purpose of this information session is to increase your knowledge of feminine health, particularly the transition to menopause.
The information presented will help you better understand common symptoms, the phases of menopause, recommended treatment options, the potential impact on mental health, and strategies and tools to better manage inconvenient symptoms.

  • Duration: One session of 90-120 minutes.
  • Referral: Self-referral accepted.

 

Click here to consult the calendar of information session

Services in the community

If required, please ask your doctor for a list of psychologists in private practice.